Our Mission

 To provide the most Trustworthy, Competent and Economical Medical  Device Repair Service 


Certified Surgical Services, Inc.

7345 West Friendly Ave,  Suite A  Greensboro, NC 27410

Phone: (336) 904-6111, 6112  Fax: (336) 904-6113

General Information Email: info@certifiedsurgicalservices.com

Management Team


Thomas Kief - CEO tkief@certifiedsurgicalservices.com

I began my tenure in the medical repair industry in 1990. At that time, I began working on the repair and refurbishment of Flexible Endoscopes. The company quickly grew. As the company expanded, I did with it. I was made the assistant production manager in 1992. By 1996, I was the operations manager and directly supervised over 50 employees and assisted in the operations of 13 satellite locations until the year 2000. In that year, I teamed with a few associates to create a new company. This company also quickly grew while I oversaw all operations. We ended up selling ownership of that company in 2011. I continued employment with the new ownership as the Technical Director helping overseeing $30+ million in repair services until October of 2015. In March of 2016 Certified Surgical Services was created with business associate Joel Buck. 

Throughout the 1990’s our techniques and processes for the repair and refurbishment of Flexible Endoscopes helped create the industry it is today. Many of our direct methods and procedures are still used today among many companies. My degree in Electronics helped me establish a long-standing leadership role in the Independent Service Organization industry as the equipment has evolved to a more digital format. One function I have enjoyed tremendously throughout my time in this industry has been meeting and training many support staff at hundreds of locations. I have traveled extensively to teach care and handling techniques to the Operating Room staff and Central Sterile community to help alleviate damages caused during procedures and the cleaning processes. This is a vital role for keeping operating costs down which we plan on continuing with Certified Surgical Services. Your Medical Repair Specialist - Thomas Kief


Joel Buck - Operations Manager jbuck@certifiedsurgicalservices.com

I started my career of Medical Equipment Repair in 1996 after serving in the U.S. Navy, as a Machinist Mate, for 6 years. In 2006, I received my degree in Biomedical Equipment Technology from Caldwell Community College and Technical Institute (Go Cobras!). 

I have always approached repairing medical equipment with a philosophy taught by my mentor; Handle and repair the equipment as if it will be used on your loved one next. I get the most enjoyment from being on the repair bench, getting my hands dirty, keeping up with new technology and repair techniques, or training facility personnel and rising technicians.  

I love the opportunities this career path has offered me. Since starting in Medical Equipment Repair, I have traveled to Canada, Portugal, Australia, and Colombia to train technicians on repair techniques as well as design, set-up, and manage operations of repair facilities. Your Medical Repair Specialist - Joel Buck

Contact Us

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Address and Hours of Operation

Certified Surgical Services, Inc.

7345 West Friendly Ave, Suite A Greensboro, NC 27410

Phone: (336) 904-6111, 6112 Fax: (336) 904-6113 Email: info@certifiedsurgicalservices.com


Monday - Friday: 8am - 5pm

Saturday: By appointment

Sunday: Closed